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Win Back Customers with A Little Psychology

Increase Your Retention Rate In our previous article How Can The Small Business Owner Survive?, we discussed how the business financing can...

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10 Tips for Employees Dealing with Conflict in the Workplace

Most people spend more time at work with their co-workers and supervisors than they do at home. It's only natural to develop relationships, sometimes even friendships, at work. Most of the time, the relationships they have with...

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Easy Ways to Improve Customer Service and Boost Morale in The Workplace

A Managers Role in Customer Service As a small business owner, your job is to motivate your staff to provide the best quality of customer service possible. It seems like an easy statement, but anyone who's been in the game a while...

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Don't Turn Away Half Your Customers.

Why Responsive Web Design Is Essential Imagine for a moment that you owned a boutique on a popular high street -- a nice place with a beautiful interior designed by a professional and built by master craftsmen. You've conducted...

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How The Small Business Owner Can Stay Protected from Cyber-Attacks?

It may seem logical to think that data thieves would generally target larger companies, and the smaller ones such as a small business would be overlooked. Why, after all, would someone bother hacking a small business for a few...

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Ways to Generate Free or Low Cost Publicity for Your Small Business

Running a small business is tough, and marketing can be a particular challenge. You need to tell the public about your business and what it has to offer, but you...

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